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How do I manage team members?

Invite team members, assign roles, and manage access to your UpCanary workspace.

Teams let multiple people share monitors, status pages, and notification channels under a single workspace. Every member sees the same data, and role assignments control what each person can do.

Roles

UpCanary has four roles. Each role inherits the permissions of the one below it.

RoleWhat they can do
OwnerEverything, including billing, plan changes, and transferring ownership. Only one Owner per team.
AdminManage monitors, status pages, notification channels, and team members. Cannot access billing.
MemberCreate and edit monitors and status pages. Cannot manage team membership or billing.
ViewerRead-only access. Can view monitors, status pages, and incident history. Cannot make changes.

Choose Viewer for stakeholders who need visibility but should not be able to modify anything - for example, executives, on-call rotations that only need to observe, or clients who want to see their own status.

Inviting Members

To invite someone to your team:

  1. Go to Settings > Team in the sidebar.
  2. Click Invite Member.
  3. Enter their email address and select a role.
  4. Click Send Invite.

The invitee receives an email with a link to accept the invitation. If they do not have an UpCanary account yet, they will be prompted to create one during the acceptance flow. Invite links expire after 7 days - you can resend from the Pending Invites section.

Changing Roles

Owners and Admins can change any member’s role at any time:

  1. Go to Settings > Team.
  2. Find the member in the list.
  3. Click the role badge next to their name.
  4. Select the new role from the dropdown.

Role changes take effect immediately. You cannot change your own role or demote yourself below Admin if you are the only Admin on the team.

Removing Members

To remove a member from the team:

  1. Go to Settings > Team.
  2. Find the member and click the menu.
  3. Select Remove from team.
  4. Confirm the action.

Removed members immediately lose access to the workspace. Any monitors or status pages they created remain intact and are not deleted.

Seat Limits by Plan

The number of members you can have depends on your plan:

PlanSeats
Free1 (Owner only)
StarterUp to 5 members
ProUnlimited members

If you need to add more members than your current plan allows, upgrade your plan from Settings > Billing.