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What notification channels are available?

Set up email and other notification channels to receive alerts when your monitors detect issues.

A notification channel is a destination where UpCanary sends alerts. You create channels once, then assign them to notification rules. If you change a channel (for example, updating an email address), all rules using that channel automatically use the new configuration.

Creating an Email Channel

Email is the currently available channel type. To create one:

  1. Go to app.upcanary.io and open Notifications > Channels in the sidebar.
  2. Click Add Channel.
  3. Select Email as the channel type.
  4. Give the channel a name - something descriptive like “On-Call Team” or “Engineering Alerts”.
  5. Enter one or more email addresses. You can add multiple addresses to a single channel so the same alert reaches several people simultaneously.
  6. Click Save.

The channel is now available to assign to notification rules.

Testing a Channel

Before relying on a channel for real alerts, send a test notification to confirm it’s working:

  1. Open the channel from the Channels list.
  2. Click Send Test Notification.
  3. Check the destination (inbox, channel, webhook endpoint) for the test message.

If the test doesn’t arrive, check your spam folder. For email channels with multiple addresses, the test goes to all of them.

Enabling and Disabling Channels

Each channel has an enabled/disabled toggle. Disabling a channel silences all notifications through it without deleting the channel or removing it from rules. This is useful for planned maintenance windows or when a destination is temporarily unavailable.

Re-enable the channel when you want alerts to resume.

Editing a Channel

To update a channel’s name, email addresses, or other settings, open it from the Channels list and click Edit. Changes apply immediately across all rules that use the channel.

Deleting a Channel

To delete a channel:

  1. Open the channel from the Channels list.
  2. Click Delete.
  3. Confirm the deletion.

Deleting a channel removes it from any rules it was assigned to. Those rules will no longer have a destination for their notifications. Review your rules after deleting a channel to make sure alerts are still routing correctly.

Coming Soon

Additional channel types are under development:

ChannelAvailability
SlackComing soon (Starter+)
DiscordComing soon (Starter+)
WebhooksComing soon (Starter+)
PagerDutyComing soon (Pro)
OpsGenieComing soon (Pro)
Microsoft TeamsComing soon (Pro)
SMSComing soon (Pro)
Phone callsComing soon (Pro)

See Integrations for more detail on planned channel support.